Terms of Service

1. Agreement to Terms

By accessing and using Rosie AI Family Assistant ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Rosie is an AI-powered family assistant that helps manage calendars, set reminders, store family information, and coordinate family activities. The Service includes features such as:

  • Calendar and schedule management
  • Reminders and task management
  • Family information storage
  • Email and web search integration
  • SMS-based communication

3. User Accounts and Registration

To use the Service, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SMS Opt-In Process:

When registering, you will be asked to provide explicit consent to receive SMS messages. You may also opt-in by:

  • Texting START or JOIN to our designated number
  • Completing our web-based consent form
  • Adding your phone number through the app with consent checkbox

You acknowledge that consent is not a condition of purchase and that you can opt out at any time.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Transmit harmful, threatening, or inappropriate content
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use the Service for any commercial purpose without permission
  • Share inappropriate content involving minors
  • Use the Service to circumvent parental controls
  • Store or transmit illegal content

5. Subscription Plans and Payment

The Service offers various subscription plans (basic, premium, family_plus) with different features and usage limits. Payment is processed securely through third-party payment processors. Subscription fees are charged in advance and are non-refundable except as required by law.

6. Data and Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you consent to the collection and use of information in accordance with our Privacy Policy.

We will never sell, rent, or share your phone number with third parties for marketing purposes. Phone numbers are used solely for providing the Rosie AI service you've requested.

7. Third-Party Integrations

The Service may integrate with third-party services such as Google Calendar and Gmail. Your use of these integrations is subject to the terms and privacy policies of those third-party services. We are not responsible for the practices of third-party services.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. You may also terminate your account at any time through the Service interface or by contacting us.

10. Disclaimers and Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties, whether express or implied. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us through the Service or at our support channels.

13. SMS/Text Messaging Terms

a. Consent to Receive Messages

By providing your phone number and opting in to the Service, you expressly consent to receive SMS messages from Rosie AI Family Assistant. These messages may include:

  • Service notifications and reminders you've requested
  • Calendar updates and family coordination messages
  • Responses to your queries and commands
  • Account-related notifications

b. Message Frequency

Message frequency varies based on your usage and requests. You control the frequency of messages through your interactions with the Service.

c. Message and Data Rates

Standard message and data rates may apply according to your mobile carrier plan. You are responsible for any charges from your mobile carrier.

d. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by:

  • Texting STOP to any message from Rosie
  • Updating your preferences in your account settings
  • Contacting our support team

Upon opt-out, you will receive a final confirmation message.

e. Help and Support

Text HELP for assistance or contact information. For support, email [support email] or visit [support URL].

f. Supported Carriers

The Service is compatible with major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

g. Age Requirement

You must be 18 years or older to consent to receive SMS messages. Parents/guardians may register on behalf of minor family members but must maintain control of the communications.

14. TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable regulations regarding automated text messaging. By providing your phone number, you agree that such provision constitutes prior express written consent to receive text messages from us.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration.

Last updated: 8/25/2025